Delivery & Returns

Delivery

We are pleased to offer FREE regular shipping on orders over $45 to the entire US.

For faster shipping service, you can select from our Express Shipping option. If the orders are over $120, you can also get Express Shipping free of charge. We provide tracking information via email once we’ve sent your order for delivery.


Returns

Items returned within 30 days of their original shipment date in same as new condition will be eligible for a full refund or store credit.

Refunds will be charged back to the original form of payment used for purchase.

Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.


Help

Our customer service department is ready to assist you with your questions and concerns. You can reach us through any of our social media accounts or send us a private email at nona@neolavish.com. Expect assistance within 24-48 hours.

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