Refund policy

30-Day Money-Back Guarantee

We are so confident that you will love our products that we offer a 30-day money-back guarantee. If an eligible item doesn't meet your needs, simply reach out to nona@neolavish.com.

Non-Refundable Items

Items without a jewelry tag or that have been worn, damaged, or altered are not refundable.

1-Year Warranty

Nona fully stands behind the products we sell. Therefore, all of our products are covered by a one-year warranty starting from the day when the original order was received.